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For your privacy protecting, please download our APP and apply for claim in an easier way!
Please follow the following steps to apply for claim.
Scan QRcode, download Flash Express APP and login you account
Click 【Claim】 in 【Home】
Claim Support : Apply for claim within 7 days after receiving the delivery
Claim Progress : damaged/lost during transportation
Select the parcel to be paid in 【Completed】, and click the 【Apply for Claim】 button to fill in the claim information.